Close The Complaints Department

Uncertainty around how to diffuse issues in the workplace is a common issue for most companies. Usually, the complaint department ends up becoming a space where employees can vent about their problems, but nothing actually ever gets solved. By eliminating your complaint department and actually getting to the root of an issue, you can truly [...]

2019-01-24T14:23:59+00:00October 8th, 2018|Conflict Resolution, Culture, Good Communication, Open and Honest, Podcasts, Problem Solving|Comments Off on Close The Complaints Department

Is Duct Tape A Part of Your Problem Solving Arsenal?

You might not think that duct tape would be applicable to business solutions, but it really is. Many companies try to take on the role of MacGyver and use duct tape and band-aids to patch up their issues, without ever fixing the core problem underneath. Today, Jim shares the 5 easy steps to fixing your [...]

2019-01-24T14:18:16+00:00October 1st, 2018|Consistency, Issues, Podcasts, Problem Solving|Comments Off on Is Duct Tape A Part of Your Problem Solving Arsenal?

The Monkey House

If you are in business, work for a business, are a manager or deal with a manager, you are going to want to hear this conversation. Many managers will end up taking on the problems and issues of their team, thinking they are helping out. But in reality, taking on your employees' ‘monkey’s’ can actually [...]

2019-01-24T14:07:13+00:00September 3rd, 2018|Leadership, Podcasts, Problem Solving|Comments Off on The Monkey House