Confidentiality – Culture Killer

Today we're talking about the type of confidentiality that tends to result in people unloading on each other. You need to remember that important issues need to be talked about in the open, not in a stealthy manner. While confidentiality can be important in some cases, it can destroy the culture and the organization in [...]

2019-01-24T14:56:55+00:00December 31st, 2018|Accountability, Culture, Good Communication, Leadership, Management, Open and Honest, Podcasts|Comments Off on Confidentiality – Culture Killer

When Nice Isn’t Nice

We have a tendency to not talk about the deeper issues and avoid conflict just to be nice. In business, being ‘West Michigan Nice’ just doesn't cut it. There is a time when being nice can really do some damage, and in business is one of them. The truth is, when you cover up your [...]

2019-01-24T14:49:22+00:00December 10th, 2018|Connecting with your people, Good Communication, Leadership, Open and Honest, Podcasts|Comments Off on When Nice Isn’t Nice

Having Tough Conversations

Having the tough conversations ensures that you have the right people in the right seats. We all love to do what we are good at, and getting people in those right seats to help your team be great is your job. Sometimes, you just have to have those tough conversations in order to give your [...]

Boo! People Issues Are Scary, But They Don’t Have To Be

There are many types of potential issues that can arise in business. However, when it comes to issues involving people, it gets a little sticky. Everybody tends to take these issues to a personal level, when that just doesn’t need to be done. In truth, if there is a person in your business who doesn't [...]

2019-01-24T14:35:10+00:00October 29th, 2018|Culture, Good Communication, Issues, Leadership, Management, Open and Honest, Podcasts|Comments Off on Boo! People Issues Are Scary, But They Don’t Have To Be

Close The Complaints Department

Uncertainty around how to diffuse issues in the workplace is a common issue for most companies. Usually, the complaint department ends up becoming a space where employees can vent about their problems, but nothing actually ever gets solved. By eliminating your complaint department and actually getting to the root of an issue, you can truly [...]

2019-01-24T14:23:59+00:00October 8th, 2018|Conflict Resolution, Culture, Good Communication, Open and Honest, Podcasts, Problem Solving|Comments Off on Close The Complaints Department