When people ask me what I do for a living, I say that I help business leaders get what they want from their business. But I’ve found that most business leaders don’t really know what they want—other than some vague concept of growth, passing something on to their kids, or getting acquired. Maybe that’s why [...]
I recently had a conversation with a business owner at a coffee shop who has created a very successful and progressive organization with a very cool culture that reflects his personality. Just that morning, he had heard about EOS® from a peer and thought it could solve some of his challenges. He said that as [...]
Years ago, I was calling on the owner of a fairly good-sized manufacturer. He proudly gave me a tour of his facility, commenting on each department. He clearly understood the areas that were working, as well as the challenges he faced—including the role of his leadership team, which consisted of working managers. When we got [...]
Most companies end up structured in a way that is very unintentional. Recently I told a new client that many companies end up with an organizational structure that looks much more like a platypus than the stallion your company needs. They got a chuckle out of this. I soon learned that the nervous laughter was [...]
November 15th, 2016 Let me ask the leaders a couple questions. Do you find yourself clearly stating what needs to be done in your team? When a team member has an issue, do you tell them the best way to fix their issue? If you are working through a performance concern with staff member, do [...]
October, 12th, 2016 “Jim, I can’t put my finger on just one thing that has changed. But, things are just smoother, easier almost. It just doesn’t take the crazy effort to get things done like it use to. I don’t think we realized all the wasted energy and time but we do now. Things are [...]
I am at a session with one of my clients and we are working through a problem that they have been struggling with for a while. It was a concern about one of their people. This person was not performing at the level that they should be and through our work with the People Analyzer [...]
August 4th, 2016 One of my favorite emails that I have ever gotten ended with the author saying, “Sorry the email was so long. If I had more time it would have been shorter.” How on earth does this make sense? He would have typed less words if he had more time? But, there is [...]