Tips for Working From Home

Working from home?  Fear not! Working from home can be fruitful. It certainly was for Sir Isaac Newton. In 1665, the pandemic he experienced forced him to quarantine, and during that time, he developed some of his most groundbreaking theories. See the great article from the Washington Post,  “During a pandemic, Isaac Newton had to [...]

Company Guide for Coronavirus

Hello.  If you are in Michigan, or any of the other areas under “Shelter in Place” orders, then you are now at home (like me). Maybe with kids pounding on the floors (like me), or ones that come into your space every few minutes (like me).  However, just because we are at home, please know [...]

Where Do We Go From Here?

Your Scary Times Success Manual We hope this message finds you and your loved ones healthy and happy.  During times like these, we believe more information, not less, is helpful.  For years we have recommended this approach to our clients when things become uncertain.  To that end, we will be posting helpful material that you can freely [...]

We Overcomplicate the Things We Don’t Understand

By Jim Coyle “Jim, we just need to make sure we get all the details and every part of the process documented, so people don’t mess it up anymore.” “I think we just need to give our clients more choices.  If we had 10 to 15 options, then they would get exactly what they want.” [...]

2020-03-05T12:13:43-05:00March 9th, 2020|Blog Articles, Communication, EOS (Entrepreneurial Operating System), Problem Solving, Simplify|Comments Off on We Overcomplicate the Things We Don’t Understand

Releasing Work Pressure with Level 10 Meetings

By Ian Shafer What if all the people in your company had a magical pressure gauge that could be seen by everyone else in real-time? The dial would give a reading of overall mental state, stress level, and the ability to perform one’s job, all wrapped into one metric. Sales mismanaged the client expectations for [...]

2019-10-21T12:33:54-04:00October 21st, 2019|Blog Articles, Communication, Conflict Management, Problem Solving, Team Health|Comments Off on Releasing Work Pressure with Level 10 Meetings

When in Doubt, Follow the Process

Have you ever wanted to get in a room with a team in conflict and just let the emotions out? I recently was asked to facilitate a session for a client who was negotiating with a major partner who is not an EOS® company.  The partner company was a subsidiary of a larger organization.  The [...]

2019-06-23T19:37:08-04:00June 24th, 2019|Blog Articles, Communication, Conflict Management, Leadership, Problem Solving|Comments Off on When in Doubt, Follow the Process

Controlling Techniques: How “Right Seat” Changes to “Wrong Person” by David Bowman

Generally, when working with clients, it’s often easier to distinguish right person if the client has done a great job at creating meaningful Core Values than it is to distinguish right seat due to the complex nature of performance. Let’s consider the following scenario: You have been dreading, for a week now, the conversation that [...]

2017-01-02T21:13:41-05:00December 21st, 2016|Blog Articles, Employee Development, EOS (Entrepreneurial Operating System), Management, Problem Solving|Comments Off on Controlling Techniques: How “Right Seat” Changes to “Wrong Person” by David Bowman

Need to Have Tough Conversation?

October, 12th, 2016 “Jim, I can’t put my finger on just one thing that has changed. But, things are just smoother, easier almost. It just doesn’t take the crazy effort to get things done like it use to. I don’t think we realized all the wasted energy and time but we do now. Things are [...]

3 Choices When Dealing with a People Problem

I am at a session with one of my clients and we are working through a problem that they have been struggling with for a while. It was a concern about one of their people. This person was not performing at the level that they should be and through our work with the People Analyzer [...]

2017-01-02T21:13:42-05:00September 8th, 2016|Blog Articles, Communication, Conflict Management, Difficult Decisions, EOS (Entrepreneurial Operating System), Management, Problem Solving, Small Business|Comments Off on 3 Choices When Dealing with a People Problem

Resolving Issues Through Openness & Honesty

May 4, 2016 by Connie Chwan I think we could all agree that being open and honest is important in our personal lives. Our friends and our family members value it, and it helps us build relationships and establish trust with the people we care about. And much like our personal lives, being open and [...]

2017-01-02T21:13:43-05:00May 4th, 2016|Blog Articles, EOS (Entrepreneurial Operating System), Guest Author, Leadership, Problem Solving, Team Health|Comments Off on Resolving Issues Through Openness & Honesty