Leadership is hard! As Gino Wickman and René Boer point out in the book How to be a Great Boss, it’s not for everyone. Please do a lot of soul-searching before taking on a Leadership, Management and Accountability™ (LMA™) role in your organization or allowing others to do so. I recently saw an example lived [...]
Do you have two roles at your company: one on the Leadership Team (LT) as well as another area of the business (e.g. the Sales Director Role and Sales Rep, Director of Ops and Shop Manager, etc.)? If so, where do you find you spend more of your time? Most often, you will get pulled [...]
Maggie was poised and ready for her first day as Marketing Manager for a large toy supplier. She had a series of questions during her first meeting with her Director, Doug. She asked, “What are your expectations for me in this role?” “I expect you to be great!” Doug said with confidence. “I can be [...]
This article originally appeared on the EOS Worldwide blog on June 4, 2018. How well are you leading and managing your team? For most companies, this question doesn’t have an easy answer, but it’s usually something like this: “I guess pretty good? My team seems to like me.” Over the years, I have heard versions of [...]
Just when you thought that you entered the relationship of your dreams, you get thrust into the “Friend Zone.” Ask anyone you know who has experienced the Friend Zone and you’ll learn real quick that it’s one of the most frustrating places to be. But I’m not talking about romance. There’s also a professional Friend [...]
Are you sick and tired of people not being accountable and not taking ownership of basic levels of performance? Is there a lack of accountability at the leadership team level—even though the organization has been involved in huge efforts to be more data-oriented? Maybe your peers helped create performance scoreboards and dashboards to hold their [...]
I recently had a conversation with a friend who was struggling with managing a millennial. She asked me for thoughts on how to best manage her younger staff. As we talked, I realized that Millennials take a bad rap for being needy for things that we as leaders and managers should be doing anyway. I [...]
I recently read about two studies that reveal how companies that see the best performance are the ones that use professional management techniques as defined by setting targets, rewarding performance, and measuring results. One of the studies was based on an analysis of companies that died, survived, and thrived during the “great recession.” [...]
If you want to be a more effective communicator, have more productive meetings, and have people respect you more - skip the verbal hugs. “Sounds good Jim, but what the heck is a verbal hug?” Good question. A verbal hug is used to soften the blow of what you believe is going to be difficult [...]
Generally, when working with clients, it’s often easier to distinguish right person if the client has done a great job at creating meaningful Core Values than it is to distinguish right seat due to the complex nature of performance. Let’s consider the following scenario: You have been dreading, for a week now, the conversation that [...]