Your Team Needs More Moments of Truth

Do you find moments of truth to be elusive in the workplace? Even if you’re at a place that is ethical and are surrounded by people that aim to do the right thing, the truth can still be elusive. And when we don’t have complete truth in the workplace, perception wins. I want to share [...]

2018-09-17T09:59:08-04:00September 17th, 2018|Blog Articles, Communication, Company Culture, Conflict Management, Meeting Pulse|Comments Off on Your Team Needs More Moments of Truth

Is “West Michigan Nice” Hurting Your Business?

“West Michigan nice.” It’s one of the phrases you understand well if you live in West Michigan. West Michigan nice is this strange cultural loophole around issues where you can’t seem to get full honesty from your closest neighbor, your coworker, and sometimes even your family. It's a comfort for some and a pain point [...]

2017-09-07T11:50:33-04:00September 11th, 2017|Communication, Company Culture, Conflict Management|1 Comment

How Consensus Can Kill Your Company

Most people would say that consensus is a wonderful thing. When everyone agrees, there will be no battles and the project will go on without a hitch, right? Unfortunately, no. In his book The Five Dysfunctions of a Team, Patrick Lencioni says, “Consensus is horrible. I mean, if everyone really agrees on something and consensus [...]

2017-06-26T17:50:52-04:00June 26th, 2017|Blog Articles, Conflict Management, Difficult Decisions, Leadership|Comments Off on How Consensus Can Kill Your Company

Verbal Hugs – Are They Keeping You From Being an Effective Communicator?

If you want to be a more effective communicator, have more productive meetings, and have people respect you more - skip the verbal hugs.  “Sounds good Jim, but what the heck is a verbal hug?” Good question.  A verbal hug is used to soften the blow of what you believe is going to be difficult [...]

2017-01-06T15:39:39-04:00January 6th, 2017|Accountability, Blog Articles, Communication, Company Culture, Conflict Management, EOS (Entrepreneurial Operating System), Management, Team Health, Time Wasters|Comments Off on Verbal Hugs – Are They Keeping You From Being an Effective Communicator?

Need to Have Tough Conversation?

October, 12th, 2016 “Jim, I can’t put my finger on just one thing that has changed. But, things are just smoother, easier almost. It just doesn’t take the crazy effort to get things done like it use to. I don’t think we realized all the wasted energy and time but we do now. Things are [...]

3 Choices When Dealing with a People Problem

I am at a session with one of my clients and we are working through a problem that they have been struggling with for a while. It was a concern about one of their people. This person was not performing at the level that they should be and through our work with the People Analyzer [...]

2017-01-02T21:13:42-04:00September 8th, 2016|Blog Articles, Communication, Conflict Management, Difficult Decisions, EOS (Entrepreneurial Operating System), Management, Problem Solving, Small Business|Comments Off on 3 Choices When Dealing with a People Problem

How to have Healthy Conflict at Work

February 3, 2016 by Ken DeWitt When I was 10 years old, I went on my first sleepover to my Irish Catholic friend’s house. Approaching the carport, I heard a commotion and was shocked to see the whole family of ten gathered, watching their two youngest kids in an all-out fist fight, and Mom and [...]

2017-01-02T21:13:44-04:00February 3rd, 2016|Blog Articles, Conflict Management, Guest Author, Leadership, Problem Solving, Team Health|Comments Off on How to have Healthy Conflict at Work