When in Doubt, Follow the Process

Have you ever wanted to get in a room with a team in conflict and just let the emotions out? I recently was asked to facilitate a session for a client who was negotiating with a major partner who is not an EOS® company.  The partner company was a subsidiary of a larger organization.  The [...]

2019-06-23T19:37:08-04:00June 24th, 2019|Blog Articles, Communication, Conflict Management, Leadership, Problem Solving|Comments Off on When in Doubt, Follow the Process

How Consensus Can Kill Your Company

Most people would say that consensus is a wonderful thing. When everyone agrees, there will be no battles and the project will go on without a hitch, right? Unfortunately, no. In his book The Five Dysfunctions of a Team, Patrick Lencioni says, “Consensus is horrible. I mean, if everyone really agrees on something and consensus [...]

2017-06-26T17:50:52-04:00June 26th, 2017|Blog Articles, Conflict Management, Difficult Decisions, Leadership|Comments Off on How Consensus Can Kill Your Company

Verbal Hugs – Are They Keeping You From Being an Effective Communicator?

If you want to be a more effective communicator, have more productive meetings, and have people respect you more - skip the verbal hugs.  “Sounds good Jim, but what the heck is a verbal hug?” Good question.  A verbal hug is used to soften the blow of what you believe is going to be difficult [...]

2017-01-06T15:39:39-04:00January 6th, 2017|Accountability, Blog Articles, Communication, Company Culture, Conflict Management, EOS (Entrepreneurial Operating System), Management, Team Health, Time Wasters|Comments Off on Verbal Hugs – Are They Keeping You From Being an Effective Communicator?

Need to Have Tough Conversation?

October, 12th, 2016 “Jim, I can’t put my finger on just one thing that has changed. But, things are just smoother, easier almost. It just doesn’t take the crazy effort to get things done like it use to. I don’t think we realized all the wasted energy and time but we do now. Things are [...]

3 Choices When Dealing with a People Problem

I am at a session with one of my clients and we are working through a problem that they have been struggling with for a while. It was a concern about one of their people. This person was not performing at the level that they should be and through our work with the People Analyzer [...]

2017-01-02T21:13:42-04:00September 8th, 2016|Blog Articles, Communication, Conflict Management, Difficult Decisions, EOS (Entrepreneurial Operating System), Management, Problem Solving, Small Business|Comments Off on 3 Choices When Dealing with a People Problem

How to have Healthy Conflict at Work

February 3, 2016 by Ken DeWitt When I was 10 years old, I went on my first sleepover to my Irish Catholic friend’s house. Approaching the carport, I heard a commotion and was shocked to see the whole family of ten gathered, watching their two youngest kids in an all-out fist fight, and Mom and [...]

2017-01-02T21:13:44-04:00February 3rd, 2016|Blog Articles, Conflict Management, Guest Author, Leadership, Problem Solving, Team Health|Comments Off on How to have Healthy Conflict at Work