By Ian Shafer What if all the people in your company had a magical pressure gauge that could be seen by everyone else in real-time? The dial would give a reading of overall mental state, stress level, and the ability to perform one’s job, all wrapped into one metric. Sales mismanaged the client expectations for [...]
By David Bowman It’s often true, that an Issue placed on the Issues List is a symptom of something much larger or complex than originally understood. It’s truly a skill that takes time to hone for a team to get really good at the “Identify” component of IDSTM (Identify-Discuss-Solve). Using the Issues List to Address [...]
Have you ever wanted to get in a room with a team in conflict and just let the emotions out? I recently was asked to facilitate a session for a client who was negotiating with a major partner who is not an EOS® company. The partner company was a subsidiary of a larger organization. The [...]
You need team conflict to have a healthy team. Yes, you read that right. (Actually, you need conflict for any relationship to be healthy, but I don’t do domestic so you’re on your own with how that works with your spouse.) As psychologist Michael Batshaw says, “Engaging in conflict isn’t going to end the relationship, [...]
If you want to be a more effective communicator, have more productive meetings, and have people respect you more - skip the verbal hugs. “Sounds good Jim, but what the heck is a verbal hug?” Good question. A verbal hug is used to soften the blow of what you believe is going to be difficult [...]
November 15th, 2016 Let me ask the leaders a couple questions. Do you find yourself clearly stating what needs to be done in your team? When a team member has an issue, do you tell them the best way to fix their issue? If you are working through a performance concern with staff member, do [...]
October, 12th, 2016 “Jim, I can’t put my finger on just one thing that has changed. But, things are just smoother, easier almost. It just doesn’t take the crazy effort to get things done like it use to. I don’t think we realized all the wasted energy and time but we do now. Things are [...]
I am at a session with one of my clients and we are working through a problem that they have been struggling with for a while. It was a concern about one of their people. This person was not performing at the level that they should be and through our work with the People Analyzer [...]
January 6, 2016 Do you have accountability issues in your company? If you said “No”, you are in the minority. Accountability is usually one of the biggest issues that hold organizations back. However, people talk about a lack of accountability and yet I find that many don’t really know what is meant by the word. [...]
January 6, 2016 by Alex Freytag At EOS we teach that you can’t build a business on multiple operating systems with multiple languages. Your language must be intentional and conscious. When you use consistent language on a daily basis with your team, it reinforces your company culture and helps your team to bond. EOS Terms [...]