By Jim Coyle Many leadership teams are simply missing the point. Often, they are too worried about offending others or too concerned about feelings to truly “love on” the other members of their team. Sometimes, showing a little bit of “tough love” by confronting issues and having difficult conversations really is the best solution, and [...]
By David Bowman As most business people know, life is about choices. We are generally a group of “deal with reality no matter how much it hurts” type of people. 2020 was gracious enough to provide us with a ton of opportunities to make choices. The challenge is, left to our own devices, we don’t [...]
By Jim Coyle “Jim, it has been just a messed-up quarter. I would grade it a ‘C’ at best,” said the operations leader. “I have to agree. Things are just off with us and the team. I give the quarter a ‘C-’,“ said the integrator. The feedback went on in a similar fashion from the rest [...]
I was hanging with a flock of other EOS Implementers® from Michigan a few weeks back. We were talking about a number of topics when Ryan Henry, an Implementer out of the Lansing area, said, “When numbers are democratized is when you really begin to push accountability down in the organization.” The comment really struck [...]
By David Bowman Almost all new clients beginning their journey are taking a leap of faith with the hope that EOS® will help them to actualize their already successful organization’s true potential. In order to reach this potential, EOS requires each individual in a leadership team to develop the skill of being totally “Open and [...]
“They just keep messing it up. We have had more callbacks, and it seems like we have projects that just never finish.” The Visionary, Tom, told his team in frustration. He went on to add, “Our projects are on budget right up to the point they are supposed to be done, and then we lose [...]
These are most certainly uncertain times. In my sessions with clients over the last few months, the underlying cause for this uncertainty is COVID, but what specifically each of the leaders is uncertain about varies. As one of my clients said, “Jim, I actually have no idea what we should do.” The problem with all [...]
By Jim Coyle “Jim, we just need to make sure we get all the details and every part of the process documented, so people don’t mess it up anymore.” “I think we just need to give our clients more choices. If we had 10 to 15 options, then they would get exactly what they want.” [...]
By Jim Coyle You could say I am a bit like the 5’-5” basketball coach when it comes to Leadership and Management. I am pretty good at coaching great leaders and managers, but I wasn’t built to “play” the game myself. This is where the story begins. I was working with one of my great [...]
By David Bowman How often have you been undermined as a leader, or in EOS® terminology, as an LMA™ (a responsibility on the Accountability Chart that represents Lead, Manage, and Accountability)? Undermining LMA This happens for a variety of reasons, from a variety of different people, in a variety of different seats within an organization. [...]