The Secret Ingredient to Great Management

By Jim Coyle You could say I am a bit like the 5’-5” basketball coach when it comes to Leadership and Management.  I am pretty good at coaching great leaders and managers, but I wasn’t built to “play” the game myself.   This is where the story begins. I was working with one of my great [...]

Are You Going to Tell Them, or Am I?

By David Bowman How often have you been undermined as a leader, or in EOS® terminology, as an LMA™ (a responsibility on the Accountability Chart that represents Lead, Manage, and Accountability)? Undermining LMA This happens for a variety of reasons, from a variety of different people, in a variety of different seats within an organization.  [...]

Releasing Work Pressure with Level 10 Meetings

By Ian Shafer What if all the people in your company had a magical pressure gauge that could be seen by everyone else in real-time? The dial would give a reading of overall mental state, stress level, and the ability to perform one’s job, all wrapped into one metric. Sales mismanaged the client expectations for [...]

2019-10-21T12:33:54-05:00October 21st, 2019|Blog Articles, Communication, Conflict Management, Problem Solving, Team Health|Comments Off on Releasing Work Pressure with Level 10 Meetings

Unpacking Issues with EOS and the Issues List

By David Bowman It’s often true, that an Issue placed on the Issues List is a symptom of something much larger or complex than originally understood.  It’s truly a skill that takes time to hone for a team to get really good at the “Identify” component of IDSTM (Identify-Discuss-Solve). Using the Issues List to Address [...]

2019-10-21T12:41:40-05:00October 7th, 2019|Blog Articles, Communication, Conflict Management, Difficult Decisions, Management|Comments Off on Unpacking Issues with EOS and the Issues List

When in Doubt, Follow the Process

Have you ever wanted to get in a room with a team in conflict and just let the emotions out? I recently was asked to facilitate a session for a client who was negotiating with a major partner who is not an EOS® company.  The partner company was a subsidiary of a larger organization.  The [...]

2019-06-23T19:37:08-05:00June 24th, 2019|Blog Articles, Communication, Conflict Management, Leadership, Problem Solving|Comments Off on When in Doubt, Follow the Process

Verbal Hugs – Are They Keeping You From Being an Effective Communicator?

If you want to be a more effective communicator, have more productive meetings, and have people respect you more - skip the verbal hugs.  “Sounds good Jim, but what the heck is a verbal hug?” Good question.  A verbal hug is used to soften the blow of what you believe is going to be difficult [...]

2017-01-06T15:39:39-05:00January 6th, 2017|Accountability, Blog Articles, Communication, Company Culture, Conflict Management, EOS (Entrepreneurial Operating System), Management, Team Health, Time Wasters|Comments Off on Verbal Hugs – Are They Keeping You From Being an Effective Communicator?

Effectiveness = Ability x Commitment

November 15th, 2016 Let me ask the leaders a couple questions. Do you find yourself clearly stating what needs to be done in your team? When a team member has an issue, do you tell them the best way to fix their issue? If you are working through a performance concern with staff member, do [...]

2017-01-02T21:13:41-05:00November 16th, 2016|Accountability, Blog Articles, Communication, Company Culture, EOS (Entrepreneurial Operating System), Management, Small Business|Comments Off on Effectiveness = Ability x Commitment

Need to Have Tough Conversation?

October, 12th, 2016 “Jim, I can’t put my finger on just one thing that has changed. But, things are just smoother, easier almost. It just doesn’t take the crazy effort to get things done like it use to. I don’t think we realized all the wasted energy and time but we do now. Things are [...]

3 Choices When Dealing with a People Problem

I am at a session with one of my clients and we are working through a problem that they have been struggling with for a while. It was a concern about one of their people. This person was not performing at the level that they should be and through our work with the People Analyzer [...]

2017-01-02T21:13:42-05:00September 8th, 2016|Blog Articles, Communication, Conflict Management, Difficult Decisions, EOS (Entrepreneurial Operating System), Management, Problem Solving, Small Business|Comments Off on 3 Choices When Dealing with a People Problem