Does Everyone in Your Company Have a Number?

A couple of months back, I asked, “Do you and your scorecard measure up?” If you rolled up your sleeves and can now answer with, “Darn right, Jim. We are dialed in!” Then, it’s time to take it to the next level.  It’s time to get to the point where every team has a scorecard, every [...]

2019-05-01T11:09:27-04:00May 13th, 2019|Accountability, Employee Development, Goal Setting, Management, Mission / Vision / Purpose|Comments Off on Does Everyone in Your Company Have a Number?

“West Michigan Nice” Strikes Again

“West Michigan Nice is this strange cultural loophole around issues where you can’t seem to get full honesty from your closest neighbor, your coworker, and sometimes even your family.” Our culture of wanting to please people and avoid disruption is spilling into the workplace, which makes understanding the true condition of our companies nearly impossible. [...]

2019-04-01T11:25:57-04:00February 17th, 2019|Accountability, Blog Articles, Communication, Team Health|Comments Off on “West Michigan Nice” Strikes Again

Are Your Leaders Ready to Do the Hard Work of Leadership?

Leadership is hard! As Gino Wickman and René Boer point out in the book How to be a Great Boss, it’s not for everyone. Please do a lot of soul-searching before taking on a Leadership, Management and Accountability™ (LMA™) role in your organization or allowing others to do so. I recently saw an example lived [...]

2018-12-11T13:03:18-04:00December 11th, 2018|Accountability, Blog Articles, Leadership, Management, Uncategorized|Comments Off on Are Your Leaders Ready to Do the Hard Work of Leadership?

Does Your Scorecard Measure Up?

I was recently working in a local coffee shop when one of my previous clients stopped at my table to announce that they had just revamped all of their Scorecards. He said that the process revealed the need to make some people changes. The exercise created real clarity and made their decisions easier, because they [...]

2018-10-30T16:21:30-04:00October 30th, 2018|Accountability, Leadership|Comments Off on Does Your Scorecard Measure Up?

4 Ways The Blame Game Can Kill Your Business

Is the blame game killing your business before you even know it? It is always difficult to own up to the fact that sometimes when you are the boss, you are also the problem. It is important to take ownership and not be afraid to ask for help. That’s where EOS – or the Entrepreneurial [...]

2018-08-14T10:18:00-04:00July 16th, 2018|Accountability, Podcasts, Responsibility, Trust, Vulnerability|Comments Off on 4 Ways The Blame Game Can Kill Your Business

The Critical Difference Between an Accountability Chart and an Org Chart

When I introduce leadership teams to EOS, they often ask me, “What’s the difference between an Accountability Chart™ and an organizational chart?” It’s a good question, because at first glance the two concepts appear the same. But there’s a critical difference, and it’s important that your leadership team understands what makes the Accountability Chart so [...]

2018-04-02T09:24:11-04:00April 2nd, 2018|Accountability, Blog Articles, Structure|Comments Off on The Critical Difference Between an Accountability Chart and an Org Chart

Becoming a Super Bowl-Caliber Company

The door of the Super Bowl is only open to the best teams in the NFL. Along the journey to that one chance at greatness is a long road of discipline, grit, candor, and strategic planning. Much like the Super Bowl, business success is only enjoyed by the best companies. These companies also experience a [...]

2018-02-06T15:22:13-04:00January 29th, 2018|Accountability, Blog Articles, Employee Development, EOS (Entrepreneurial Operating System), Leadership, Small Business|Comments Off on Becoming a Super Bowl-Caliber Company

10 Tips for Better Accountability

Are you sick and tired of people not being accountable and not taking ownership of basic levels of performance? Is there a lack of accountability at the leadership team level—even though the organization has been involved in huge efforts to be more data-oriented? Maybe your peers helped create performance scoreboards and dashboards to hold their [...]

2017-10-26T15:40:12-04:00October 30th, 2017|Accountability, Leadership, Management|Comments Off on 10 Tips for Better Accountability

Don’t Blame the Sales Team for Poor Sales

When a salesperson doesn’t make the sale, doesn’t close the deal, doesn’t have the numbers, or doesn’t bring the fire you had hoped for, what’s your reaction? “She’s a bad saleswoman!” or, “Does he even care about being a salesman?!” That’s a completely normal reaction, but it shouldn’t be more than a fleeting thought. [...]

2017-06-12T15:37:07-04:00June 12th, 2017|Accountability, Blog Articles, Employee Development, Leadership|Comments Off on Don’t Blame the Sales Team for Poor Sales

Is Your Business Structured Like a Race Horse or a Platypus?

Most companies end up structured in a way that is very unintentional. Recently I told a new client that many companies end up with an organizational structure that looks much more like a platypus than the stallion your company needs. They got a chuckle out of this. I soon learned that the nervous laughter was [...]

2017-02-14T02:35:57-04:00February 14th, 2017|Accountability, Blog Articles, Company Growing Pains, Difficult Decisions, Leadership, Simplify, Small Business, Structure, Team Health|Comments Off on Is Your Business Structured Like a Race Horse or a Platypus?