Today we’re talking about the type of confidentiality that tends to result in people unloading on each other. You need to remember that important issues need to be talked about in the open, not in a stealthy manner.
While confidentiality can be important in some cases, it can destroy the culture and the organization in others. It is up to the leadership team to be open, honest and transparent in order to set an example for the rest of the organization. By creating an atmosphere of trust and accountability, you can create a healthy environment in the workplace.