When in Doubt, Follow the Process

Have you ever wanted to get in a room with a team in conflict and just let the emotions out? I recently was asked to facilitate a session for a client who was negotiating with a major partner who is not an EOS® company.  The partner company was a subsidiary of a larger organization.  The [...]

2019-06-23T19:37:08-04:00June 24th, 2019|Blog Articles, Communication, Conflict Management, Leadership, Problem Solving|Comments Off on When in Doubt, Follow the Process

Controlling Techniques: How “Right Seat” Changes to “Wrong Person” by David Bowman

Generally, when working with clients, it’s often easier to distinguish right person if the client has done a great job at creating meaningful Core Values than it is to distinguish right seat due to the complex nature of performance. Let’s consider the following scenario: You have been dreading, for a week now, the conversation that [...]

2017-01-02T21:13:41-05:00December 21st, 2016|Blog Articles, Employee Development, EOS (Entrepreneurial Operating System), Management, Problem Solving|Comments Off on Controlling Techniques: How “Right Seat” Changes to “Wrong Person” by David Bowman

Need to Have a Tough Conversation?

October, 12th, 2016 “Jim, I can’t put my finger on just one thing that has changed. But, things are just smoother, easier almost. It just doesn’t take the crazy effort to get things done like it use to. I don’t think we realized all the wasted energy and time but we do now. Things are [...]

3 Choices When Dealing with a People Problem

I am at a session with one of my clients and we are working through a problem that they have been struggling with for a while. It was a concern about one of their people. This person was not performing at the level that they should be and through our work with the People Analyzer [...]

2017-01-02T21:13:42-05:00September 8th, 2016|Blog Articles, Communication, Conflict Management, Difficult Decisions, EOS (Entrepreneurial Operating System), Management, Problem Solving, Small Business|Comments Off on 3 Choices When Dealing with a People Problem

Resolving Issues Through Openness & Honesty

May 4, 2016 by Connie Chwan I think we could all agree that being open and honest is important in our personal lives. Our friends and our family members value it, and it helps us build relationships and establish trust with the people we care about. And much like our personal lives, being open and [...]

2017-01-02T21:13:43-05:00May 4th, 2016|Blog Articles, EOS (Entrepreneurial Operating System), Guest Author, Leadership, Problem Solving, Team Health|Comments Off on Resolving Issues Through Openness & Honesty

How to have Healthy Conflict at Work

February 3, 2016 by Ken DeWitt When I was 10 years old, I went on my first sleepover to my Irish Catholic friend’s house. Approaching the carport, I heard a commotion and was shocked to see the whole family of ten gathered, watching their two youngest kids in an all-out fist fight, and Mom and [...]

2017-01-02T21:13:44-05:00February 3rd, 2016|Blog Articles, Conflict Management, Guest Author, Leadership, Problem Solving, Team Health|Comments Off on How to have Healthy Conflict at Work