“West Michigan nice.” It’s one of the phrases you understand well if you live in West Michigan. West Michigan nice is this strange cultural loophole around issues where you can’t seem to get full honesty from your closest neighbor, your coworker, and sometimes even your family. It's a comfort for some and a pain point [...]
By Ken Bogard August 17, 2017 Refusing to change can kill a business. Ken discusses how companies have to be aware of what needs to change, and be willing to make the changes. This will help them evolve into a stronger organization.
By Ken Bogard Have you ever witnessed a business crumble right before your very eyes? Have you ever seen an organization with potential that went absolutely nowhere? Some businesses fail and some businesses with full potential sit locked away. There are many reasons why businesses fail: under-capitalization, poor leadership, adverse market trends, lack of customer [...]
When a salesperson doesn’t make the sale, doesn’t close the deal, doesn’t have the numbers, or doesn’t bring the fire you had hoped for, what’s your reaction? “She’s a bad saleswoman!” or, “Does he even care about being a salesman?!” That’s a completely normal reaction, but it shouldn’t be more than a fleeting thought. [...]
By Ken Bogard In 2002, professor Bob Frey of Grand Valley State University told us, “Communication is the primary issue in organizations today.” He told the room of upcoming college graduates that business leadership teams and departments constantly struggle with alignment, simply because of poor communication. At that time, I wasn’t buying it, and I chalked [...]