Last year, I was preparing for my second session in a new client’s journey implementing EOS. In the first session I had spoken of their need to commit to EOS as their single operating system. I knew that I would need to reinforce this commitment many times, and I got the opportunity almost immediately. [...]
When I introduce leadership teams to EOS, they often ask me, “What’s the difference between an Accountability Chart™ and an organizational chart?” It’s a good question, because at first glance the two concepts appear the same. But there’s a critical difference, and it’s important that your leadership team understands what makes the Accountability Chart so [...]
When people ask me what I do for a living, I say that I help business leaders get what they want from their business. But I’ve found that most business leaders don’t really know what they want—other than some vague concept of growth, passing something on to their kids, or getting acquired. Maybe that’s why [...]
The very question of which is more important—company culture or strategy—misses the mark. If your business consists of more than one person, your company has a culture. The fact that you’re successful, and your business has a viable plan for creating a positive economic impact for your employees and your customers, indicates you have a [...]
Are you sick and tired of people not being accountable and not taking ownership of basic levels of performance? Is there a lack of accountability at the leadership team level—even though the organization has been involved in huge efforts to be more data-oriented? Maybe your peers helped create performance scoreboards and dashboards to hold their [...]
I recently had a conversation with a business owner at a coffee shop who has created a very successful and progressive organization with a very cool culture that reflects his personality. Just that morning, he had heard about EOS® from a peer and thought it could solve some of his challenges. He said that as [...]
Years ago, I was calling on the owner of a fairly good-sized manufacturer. He proudly gave me a tour of his facility, commenting on each department. He clearly understood the areas that were working, as well as the challenges he faced—including the role of his leadership team, which consisted of working managers. When we got [...]
I recently read about two studies that reveal how companies that see the best performance are the ones that use professional management techniques as defined by setting targets, rewarding performance, and measuring results. One of the studies was based on an analysis of companies that died, survived, and thrived during the “great recession.” [...]
By David Bowman What do you need to achieve success in life? Most people believe it takes a combination of IQ (Intelligence Quotient) and EI (Emotional Intelligence). Dr. Paul Stoltz says that the biggest factor in determining your success is your AQ (Adversity Quotient). […]
By David Bowman Great organizations are better at understanding the dynamics of human behavior—internally and externally—than their competitors. Yet, developing employee performance predictably and consistently is one of the greatest challenges of building a great organization. It’s not just an art, it’s a science! […]